Datacom Australia & New Zealand
Project Administration Coordinator (Apr 2024)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 60,000 - 70,000 / Year
- 2 vacancies
- Apply by 4 Feb 2024
- Start date 20 Apr 2024 - 18 May 2024
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Team
As an Administration Coordinator, you will assist the account leadership team to measure and ensure adherence to our contracted services on time and in line with the requirements of the contract and in the spirit of absolute customer satisfaction.
This is a varied role and you will be responsible for providing support through report coordination, diary management, minuting of meetings, administration management and team liaison between the account leadership team and the Customer, Operations and Project groups.
What You'll do
As an Administration Coordinator your responsibilities will include (but not limited to):
- Establishing and managing a central register of senior leadership commitments made to the client
- The coordination and/or collection of data and information
- Preparation and/or contributing to the presentation of data, information or other materials
- Working across senior account and client staff to coordinate calendars, meetings, workshops etc.
- Supporting senior account leadership engagement with the broader Datacom business
- Supporting the general business administration functions for the account
- Manage calendars and scheduling; meetings, workshops, presentations and other appointments
- Organise onboarding activities; building passes, account logons for Datacom staff, and liaise with the client to ensure all appropriate paperwork is completed and maintaining accurate auditable records
- Prepare and/or contribute to the preparation of a range of materials to present data, information and proposals to the client in a professional and timely manner
- Ensure that reporting obligations are co-ordinated and delivered on time at end of month
- Coordinate and compile project reporting for client reviews
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Hiring criteria
- No experience required
- Australian Citizen
- Business & Management +more
- Associate Degree or higher
Reviews
As a field engineer, my role is to service, repair, replace, or troubleshoot issues for datacom customers. Tickets are raised by the customers, then our coordinators assign the ticket to a FE (Field engineer), once the job has been added to our Alliance app queue the coordinator assigning the job will ring and give us the details and SLA of the job. It is then our responsibility to travel to the job, within the time specified in the SLA, and perform the work necessary to resolve the customer's issue. Parts must be returned to stores for repair if the job performed involves a broken or defective part from the customer. Returns will be done for parts needing to be shipped to their respective companies for service or refurbishment. This process is the onsite admin side of my role that must be done to satisfy parts returns.
As a grad and new starter, I am still learning my role. With the help and support of my manager and colleagues I have obtained knowledge and practical skills that are needed for the competent execution of my role. In time, I will Gain more confidence and a better understanding of my role as a field engineer. The work assigned to me has naturally increased as my knowledge has grown from helpful development through shadowing and assisting colleagues in their duties.
I collaboratively work with the Sales Support team for ACT customers for the quoting and procurement process.
About the employer
Datacom Australia & New Zealand
4.0
1,000 - 50,000 employees
Technology
Datacom has grown to be one of Australasia’s leading locally owned Technology organisations. Our team is focused on doing work that makes a difference
Pros and cons of working at Datacom Australia & New Zealand
Pros
I love the hybrid working arrangements and the flexi hours. There's scope to fit in work largely when I choose.
Extremely supportive, understanding and helpful. The company cares about the overall wellbeing of the employee.
Opportunity for career growth.
People are helpful and collaborative.
The focus on continuous development through training or study is also a great benefit of working for Datacom.
Cons
Pay. If I had to pick on one thing it would be salary, however it's competitive enough that I'm not looking elsewhere.
Lack of team resources.
The lack of support as a graduate... I was put into major projects doing work well above a graduate level.
Can be a bit isolating because you're not required to come into the office.
There are meager activities in the Adelaide Franklin Street office for staff to indulge in.