Telstra
2020 Summer Vacation Program – Product and Service Design
Opportunity expired
Opportunity details
- Internship, Clerkship or Placement
- Apply by 27 Jul 2020
Here at Telstra, our purpose is to build a connected future so everyone can thrive.
The telecommunications industry is experiencing enormous growth; network traffic is growing faster than any other period of time and digital technology is changing our world.
Our people are at the heart of this change – and as Australia’s leading telecommunications and technology company, we’re helping to make it happen by connecting people together and to their devices.
Summer Vacation Program
Our paid, 12-week Program, which starts in November this year, has been specifically designed to give you hands-on work experience as well as immersive development and learning opportunities.
It also feeds into our Telstra Graduate Program, which means if you’re one of our top performers you’ll be considered for early offers.
What you’ll be doing as a Product and Service Design intern
We’re focused on delivering a seamless and amazing experience for all our customers. To help us do this, our product and service design teams play an important role in bringing our products to life.
As a summer vacationer, you’ll be able to see how our teams develop a superior user experience, which is anchored by a human-centred design approach. You’ll also get an insight into how we do research, user testing, develop segment personas and prototypes, and test them with our customers.
What skills and experiences do you need?
We’re looking for students who are studying a degree like Business Commerce (Marketing), Innovation and Design, Design Computing, Design or Psychology (HCD or design thinking).
You’ll also need to be a great communicator, a team contributor and someone who likes to solve complex problems.
Program eligibility
Our Summer Vacation Program is open to university students who are in the penultimate year of their studies of a minimum three-year undergraduate degree from an Australian university or those undertaking their master’s degree. So, you will need to be graduating in 2021 in order to be eligible.
We welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. We encourage you to talk to us about how we can support you through the recruitment process.
Applications close at 11.59PM AEST Monday 27 July 2020.
Reviews
Very satisfied with the direction and support but also autonomy over day-to-day responsibilities that are made sure to align with my developmental goals and interests in skills.
The work I do is engaging and is helping me to develop my technical skills. My day-to-day involves short-term and long-term planning as well as ad-hoc requests. The mix between ad-hoc and forecast work is refreshing, I'm able to work towards long-term project goals but some days are spiced up by something new.
I am a grad working in change management. As a grad, I am still learning a lot and so my work is supported heavily by senior change managers.
About the employer
Telstra
4.0
1,000 - 50,000 employees
Technology
We’re on a mission to redesign the way we all connect. Do you have what it takes to shape the future?
Pros and cons of working at Telstra
Pros
Supportive and friendly environment that pushes me to learn and grow. I have been given lots of opportunities in my role as a graduate. Hybrid/flexible working is also wonderful.
The people and culture are extremely welcoming and kind, not just to graduates but throughout the organisation.
Really enjoy working with the best technology, the culture and the ability to be myself and learn new things everyday and really enjoy the ability work flexible.
The culture and people provide support for personal and professional development. Flexible working arrangements and flexible hours.
The culture, the support from teams and everyone at the company especially for graduates and newcomers. The infinite learning and development opportunities with real value conversations about personal development with team leaders.
Cons
Because it is so large, coordination of work can be difficult, meaning tasks are being done by multiple teams at once.
It is very big.
Having to manage different time zones via hybrid working which also means we can't always see our team mates face to face, losing that in person benefit.
There is confusion about the structure of teams, groups, and functions.
Often difficult to get things done. Such a large company means many people involved in decision making.